Gallas Group

Taking the Contract Counter Digital

Gallas Group is one of Italy’s largest domestic-care employment agencies — “se dici Gallas dici badante” — placing caregivers, housekeepers, hourly assistants and babysitters with families through a network of around fifty branches. My role was the native Android app that turns the agency’s most repetitive paper moment, signing the contract, into an on-screen flow at the branch.

The agency is an employment agency (agenzia per il lavoro) authorized by the Italian Ministry of Labour, and its work is contract-heavy by nature: every placement means agreements between the family, the worker and Gallas Group, alongside policies like the code of ethics and privacy disclosures. Done on paper, that means printing, hand-signing, scanning and filing the same documents in every office, every day. The app exists to remove that friction without losing the legal weight of a real signature.

The product is deliberately small and focused. It is not a back-office in itself — the agency already runs a management system (gestionale) where contracts are prepared. Instead, the app is the signing surface that lives on a tablet at the branch counter and connects to that system. The first time it runs, an operator registers the device: they give it a name and select the branch (sede) it belongs to. From then on, the tablet is a known endpoint that the back-office can address by name and location.

The flow is intentionally easy to teach, and the app spells it out in a short in-app tutorial. An operator creates the contract in the management system, chooses the registered device that should collect the signatures, and sends it over. The contract then appears on that tablet, ready to sign. The family member or worker reads the document on screen, applies their signatures directly on the device, and confirms the submission — at which point the signed document flows back to the agency.

The signing screen is built around the document, not around the app. It renders the full contract — search-and-selection agreements, the Gallas Group code of ethics, privacy and consent text — with signature fields placed where the paper version would expect them. A confirm control tracks how many signatures are still outstanding and stays disabled until every required field has been completed, so a half-signed contract can never be sent by mistake. Only when the document is fully executed does the action unlock and the contract return to the back-office.

The result is a quiet but practical piece of field software: a native Android app that takes a high-volume, compliance-sensitive paper task and turns it into a few taps at the counter — register the device, receive the contract, sign on the tablet, confirm — repeated reliably across a branch network spanning most of Italy.